3rd Line Support, Remote, Citrix, VM Ware, AD, MS Exchange. 

Reporting to the Group IT Management, this position is responsible for delivering projects and providing specialist technical support on complex issues in support of IT first line support staff as directed by the IT Management.

 

This will be a work from home role however travel to sites will be required with regular travel to Leeds and Wakefield.

You will be expected to work on projects directed by Group IT Management, testing and evaluating Infrastructure systems / products, along with the ability to design / implement new systems and undertake upgrades of existing solutions and support and maintain Group IT Infrastructure including virtual environment devices and software, local servers, LAN, WAN, WiFi and RF scanning solutions You should have a demonstratable advanced experience of Cloud based network platforms & hosting including Azure, and be comfoirtable monitoring for attacks, intrusions and unusual, unauthorised or illegal activity. 
You will build, maintain and test Group IT policy for DR and BC (desired experience Acronis) and create, analyse, report, convert and transfer data through systems using application software. 
You will undertake system and configuration changes in accordance with Change Control process

You will have an in-depth knowledge and understanding of various support and infrastructure software including but not limited to: 

VMware, Citrix 6.5 to Current, Exchange 2010 to O365 Cloud Exchange, Sophos, SharePoint, Microsoft O365 (inc. Teams), Switches and Routers (including layer 3 programming), Windows 2003 Server to Current, Windows Terminal Server & RAS, Azure and Azure Virtual Desktop

This is an urgent opportunity, if you would like to know more, please reply with a copy of your cv and an indication of your availability and salary expecatations and you will be contacted by return.