Connecting Talent to opportunity

Connecting Talent to opportunity

Desktop Technician

Expired

Job Description:

Desktop Technician needed in based in Portsmouth and the salary is £14.80 ph PAYE  

This is a full time temporary role. 

Employer Reference:5188902

This role will involve:

  • Manage a team queue as well as your own call queue using vFire helpdesk software.
  • Handle calls that come into the Service Desk via telephone, email and walk-ins.
  • Undertake routine installations and de-installations of items of hardware and/or software
  • Conduct tests of hardware/software using supplied test procedures and diagnostic tools
  • Undertake hardware repairs on PCs, laptops and printers and any other hardware.
  • Update the CMDB with details of all hardware/software items that have been installed and removed
  • Contribute to the investigation of problems and faults concerning the installation of hardware and/or software and confirm the correct working of installations
  • Correct malfunctions, calling on other experienced colleagues and external resources if required
  • Participate in the rota for the desktop queue admin
  • Create and update documentation as required
  • Supporting remote users

Ideally candidates will have:

  • Microsoft Operating Systems (current version)
  • Microsoft Office (current versions)
  • Hardware troubleshooting, repair and/or support
  • Hardware and software installation
  • Desktop Support – 1st & 2nd line
  • Windows Administration (active directory)
  • Report writing and record keeping
  • Systems Administration
  • Configuration Management CMDB
  • Problem Management
  • Knowledge of Networking principles
  • Experience in using App-V 4.6 and System Centre Configuration Manager (SCCM)
  • A+ Certification or equivalent knowledge

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to [email protected] quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk

  • Job Type

    Contract, Full Time

  • Work Authorisation

    No

  • Industry Sector IT & Internet