Parking Customer Services Officer needed in Hammersmith paying £12.71 per hr PAYE Ref: 5167096
This role is working full time hours on a temporary basis
Respond positively to enquiries and complaints made by customers in the call centre and occasionally by email ensuring that the best customer care practices are always adopted. Dealing with difficult customers in a tactful and diplomatic manner
- Undertake telephone duties in the Call Centre giving accurate advice to customers on a wide range of parking issues, ensuring that all calls are responded to politely by giving the appropriate greeting including the post holder’s name
- Keep abreast of changes and developments in parking related issues. Participate in local software development and assist with the training of less experienced staff in use of computer software applications.
If you are interested in the role, please email your CV to [email protected] quoting the reference number.
All our roles may be subject to pre-employment checks including references so please be prepared
Temporary, Full Time
- Industry Sector Customer Services