Connecting Talent to opportunity

Connecting Talent to opportunity

Complaints Manager

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Job Description:

Complaints Manager based in Matlock, Derby and the hourly rate is £17.88ph

This is a full time temporary contract role.

Employer Reference:      5191198

The candidate needs to understand the role of children's services statutory complaint function and be able to manage the process. They must be able to work under their own initiative and be able to work in a busy work environments speaking to complainants and having a high level of communication skills.

Manage the complaints from stage 1 -3 of the statutory process and from initial to final response of the corporate process. Including triage and advising on responses.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to [email protected] quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

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