Connecting Talent to opportunity

Connecting Talent to opportunity

Helpdesk Analyst

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Job Description:

One of the fastest growing companies in the UK? Check! Entrepreneurial culture? Check! Career growth and expansion? Check!

We love working with companies with excellent green credentials, and these guys are a company that are helping us all toward a more sustainable future.  They’re growing fast, with major investments in technology.

Maybe you are currently stuck on an outsourced helpdesk with no room to grow, or you are working for a company where every day is the same and there is no opportunity for growth?

Either way, the idea of working somewhere positive, busy and with huge growth potential (which means opportunities for progression for you) is what you are after!

You will have worked in a similar role, diagnosing and resolving various IT issues, from simple fixes to more complicated ones where you have to work with colleagues and 3rd party suppliers to fix.  You’ll be comfortable with working to SLAs, following processes and documenting your work and you’ll have experience of both remote and desk-side support, including delivering upgrades and installations where necessary.

Technically, you’ll be adept with Microsoft based operating systems with emphasis on Windows 10 and MS Server 2012R2 / 2016.

You’ll know your way around a network (LAN, WAN, Wi-Fi) and will ideally have an ITIL foundation qualifications.

A full UK driving license is also essential as the role will require occasional travel to different sites. There will be some overtime involved on evenings and occasionally on Saturdays, so some flexibility is required.

On offer is a salary of up to £24k + excellent benefits - If you want to see how far you can go, click the apply button for a guaranteed personal reply from one of our recruiters!

  • Job Type

    Permanent, Full Time

  • Work Authorisation

    No

  • Industry Sector IT & Internet

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