Apply before 11:55 pm on Wednesday 8th December 2021

Based 2 days a week from our Nottingham Hub

About HMRC

HMRC is the UK’s tax, payments and customs authority. It is one of the largest government departments and one of the country’s largest organisations. Almost every individual and business in the UK is a direct customer of ours.

We have a vital purpose: to collect the money that pays for public services and help families and individuals with targeted financial support. We are effective, efficient and impartial. We collect more than £600 billion a year in revenue from over 50 million customers.

We have embarked on a major transformational and ground-breaking programme to redirect more of our people and resources to compliance activities, modernising systems and re-engineering processes to become more customer focused. At HMRC, we are committed to crafting a phenomenal place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve.

We want to improve the potential of everyone who chooses to work for us and we offer a range of flexible working patterns and support to make an exciting career at HMRC accessible to you. Different perspectives and experiences are essential to our success and we encourage applications from all people from all backgrounds with the experience and skills needed to perform this role.

About the Team

The Impacting and Change teams work covers a broad portfolio of work across the tax treatment of Pensions, Charities, Savings and Share Schemes. The team play a key role in the successful design and implementation of new policy and manage a range of business-as-usual systems and processes.

The team provide an impacting service to the policy teams they support considering new ideas for change and identifying the effects on HMRCs systems, processes, customers and stakeholders and the most effective means of delivery. The team play a significant role in change delivery providing subject matter expertise from inception of new projects through to final delivery.

Job Description

At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve.

We want to maximise the potential of everyone who chooses to work for us and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you.

Diverse perspectives and experiences are critical to our success and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role

You will support Implementing and Change Team Lead and Project Managers with their work on designing and implementing the products and processes necessary to support new legislation. This will include supporting activities in the following areas:

• Risks Issues and Dependencies

• Reporting

• Planning

• Stakeholder Engagement

• Communications

• Guidance and tools to help the customer get things right

• Quality

• Change Control

• General support and administration

This role also requires working with other teams in Pension, Charities, Savings and Shares and wider across HMRC to ensure that the operational processes are implemented effectively and align with the existing business.

The role can be varied depending on current business priorities. This means there is a need to be adaptable and a willingness to get involved in other subject areas both within the team and across the wider Individuals Policy Directorate.

Essential Criteria

• Knowledge of processes and legislation in one or more of Pensions, Savings, Charities, Shares or recent experience of implementing/delivering change.

Please reach out to me if you are interested in applying and have any questions.