Summary At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve.

We want to maximise the potential of everyone who chooses to work for us and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you.

Diverse perspectives and experiences are critical to our success and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role.

HM Revenue & Customs (HMRC) is one of the largest Government Departments and one of the country’s biggest organisations. Almost every individual and business in the UK is a direct customer of HMRC. We collect in excess of £500 billion a year in revenue from over 50 million customers across the UK.

We are an effective, efficient and impartial tax and payments authority with a vital purpose: To collect the money that pays for the UK’s public services and help families and individuals with targeted financial support.

We have embarked on a major transformational Programme to redirect more of our people and resources to compliance activities, modernising systems and re-engineering processes to become more customer focused.

About Internal and Change Communications

Our dynamic Internal and Change Communications team supports our objective of making HMRC a great place to work by using the latest digital communications and pioneering innovative approaches to engage our audiences.

The team works closely with colleagues across HMRC Communications and the wider business to ensure that our workforce deliver at their best and have a community we can all take pride in. Job description About the role

Our existing HMRC Intranet is hosted on technology which is coming to end of life support, and we have the opportunity to introduce improvements on the new replacement technology solution, based on feedback from our Intranet users. Our aim is to improve employee experience and productivity through re-platforming and re-thinking the corporate Intranet, prioritising ease of access, personalised content and a much-enhanced search function that allows users to navigate to relevant content quickly.

The Programme Management Office (PMO) is an enabling support function within the Intranet Transformation Programme that ensures robust governance and reporting mechanisms are in place, developing and maintaining high standards, processes and assurance activities.

Please Note: This is a fixed term appointment until 31 March 2023.

Responsibilities This PMO Governance & Reporting Lead role will suit a motivated self-starter who will report directly to the Programme and Governance Manager.

Responsibilities include;

• Setting up a Programme Management Office.

• Line management of a team of 4 x Project Support and Planner staff.

• Ensuring the smooth and timely planning, preparation and running of all governance boards.

• Leading on benefits and risk management approaches across the programme.

• Supporting and leading on aspects of the financial management cycle.

• Supporting on management of the Programme Integrated Plan and associated tasks.

• Effective management of PMO resources and capacity planning to ensure PMO delivers an effective service.

• Managing regular and ad-hoc reporting commissions and ensuring they are responded to in a timely and accurate manner.

• Co-ordinate internal and external assurance activity in line with programme requirements.

The duties/responsibilities listed above describe the post is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination and shall be discussed in the first instance with the Job Holder.

Essential Criteria

You are required to demonstrate experience of the following within your application:

• Experience of leading in a Programme Management Office.

• Experience in Benefits and/or Risk Management.

• Strong Microsoft Office suite skills (O365, Word, PowerPoint and Excel).

Desirable Criteria

• A relevant professional qualification in Project & Programme Management (P30, PRINCE2, Management of Risk).

Please Note: The successful applicant for this role will need to be eligible for and willing to undergo standard BPSS Checks following appointment into the post.

This post requires vetting to SC level which can be undertaken once in post; appointment without SC clearance will be conditional on successfully attaining SC. Please be aware that if SC is not granted the offer will be removed and you will be released from the role, which is likely to result in being placed into the redeployment pool if another suitable position is unavailable. The SC process can take some months and can be intrusive. Please speak with the vacancy holder if you have any questions regarding the SC process before you apply.

Equal Opportunities

At HMRC, we are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application or interview process.