Connecting Talent to opportunity

Connecting Talent to opportunity

Network Performance Senior Engineer

Expired

Job Description:

Background

 

HM Revenue & Customer (HMRC) along with Revenue & Customer Digital Technology Service (RCDTS) have embarked on an ambitious and challenging digital transformation programme which results in HMRC becoming one of the most digitally advanced tax authorities in the world.

 

The ideal candidate

As the ideal candidate you will already have experience working in complex heterogeneous networks and expertise in multiple technologies.

You will have had exposure to troubleshooting network issues in both office and data centre environments and be comfortable providing technical support to all areas of networks.

Responsibilities:

 

  • Proactively investigate and uncover network performance issues, capacity reviews and bottlenecks and take account for the remedial action.
  • Developing and reviewing monitoring dashboards and service views of networks
  • Work with Engineering teams to find ways to leverage the scale and complexity of the larger HMRC infrastructure to solve problems for the organisation.
  • Contribute and support to the building and delivery of Network Services Performance strategy.
  • Drive continuous service improvement from and to Live Services and other areas of Network Services.
  • Support team needs in relation to Network Services.
  • Collaborate with other engineering teams (Cloud, End User, Services) to automate various processes, aid in capacity planning and changes to network architecture.

Essential Criteria

  • Broad exposure and use of products and technologies from key network vendors:
    • Cisco, Aruba, Fortinet, Checkpoint, F5, McAfee, Forcepoint, Ansible.
  • Software defined networking expertise and techniques.
    • Overlays, containers micro-segmentation, ACI, VPCs, vNets, scripting and programming.
  • Expert level in campus and datacentre networking hardware, including wireless devices, wired switches, routers and load-balancers.
    • Layer 2-7 technologies:
      • VLANS, LACP, STP
      • Enterprise routing (OSPF and BGP)
      • IPv4 and IPv6 protocol stacks, including translation
      • QoS and traffic optimisation techniques
      • Public and Private network services
      • Redundancy protocols (HSRP, VRRP)
  • Expert level in campus and Datacentre networking software including:
    • DHCP, DNS and NTP
    • User Authentication (SAML and LDAP) and certificate infrastructure
    • Security, ACLS, SIEM and logging. 
    • Redundancy protocols (HSRP, VRRP)
  • Expert level trouble shooting/monitoring skills in traffic analysis capture and interpretation.
  • Key routing protocols, mainly BGP and OSPF.
  • Software defined networking services and techniques.
  • Wireshark, NetFlow, SNMP and user analytics sensors.
  • VoIP and video technologies and how they interact and use the underlying network.
  • Enterprise-wide cloud solutions including Azure, and AWS.
  • Programming or coding in Python, Ansible, PowerShell or specific vendor tools.
  • Advanced understanding and application of firewall technologies, security best practices and policy enforcement.

 

Desirable Criteria

 

Ideal you will also have

  • Degree level or possessing equivalent technical skills and experience
  • ITIL v3 Foundation certified
  • Firewall certification such as Fortinet or Checkpoint
  • Relevant security Certification such as CISSP
  • DV Clearance

 

 

Additional Information

This role will require an active SC clearance certification.

 

Selection Process

Candidates should submit a CV, clearly demonstrating how they meet the role requirements, essential criteria and qualifications stated in the job advert. 

Applicants will be sifted based upon the content of their CV and evidence of the essential criteria and role requirements. 

If you are successful at the sift stage, you will be invited to interview to demonstrate your suitability. Interviews will be held via Teams due to current COVID19 restrictions. 

All applicants will need to provide proof that they have the right to work in the UK. Information on Right to Work legislation can be found at Right to Work in UK

We are an equal opportunity employer and value diversity at our company. As such we encourage anybody who needs a reasonable adjustment during the recruitment process to contact the recruiter or hiring manager dealing with your application who will discuss the reasonable adjustments required with you.

We are committed to offering flexible working within our organisation. We will consider all requests to work part-time, flexibly or on a job-share basis. Please speak to the recruitment team or the hiring manager if you would like to discuss flexible working arrangements. 

RCDTS is an office-based organisation committed to achieving the optimum work/life balance arrangements for staff. Where business requirements permit, we are fully supportive of a blend of home and office working.

A copy of the RCDTS Book of Benefits is attached to this job advert

If you are applying for a role in an office within a regional centre location or a transitional or specialist site, then the following may apply: Daily Travel Assistance will be available for this role, provided the successful applicant is a current RCDTS employee and meets the eligibility requirements outlined in the department’s Daily Travel Assistance guidance.

A reserve list may be created if suitable candidates are identified and will last for a period of 12 months. ​​​​​​​

HMRC’s Technology Sourcing Programme 

HMRC faces a number of contract expiries combined with the need to re-balance control over its digital and technology capability to ensure HMRC can respond quickly and effectively to changing requirements and priorities.

This is a multi-year programme to transform how HMRC delivers and uses IT. The programme is in place to design and deliver the safe disaggregation, exit and transition of HMRC’s major IT contracts and stand-up new arrangements to deliver both IT run and change activity.

The programme will develop and implement a new technology supply chain model, protect live services, enable the department to remediate and prevent technical debt, reduce risk in our IT estate, improve cost effectiveness, provide flexibility and establish partnerships with suppliers to deliver innovation.

If you are applying for a role in an office within a regional centre location or a transitional or specialist site, then the following may apply: Daily Travel Assistance will be available for this role, provided the successful applicant is a current RCDTS employee and meets the eligibility requirements outlined in the department’s Daily Travel Assistance Guidance.