Connecting Talent to opportunity

Connecting Talent to opportunity

Assessment Officer


Job Description:

Assessment Officer needed in Wembley £14.64 per hr PAYE - Reference:5194671

This role will involve

  • Asses, review or reconsider entitlement to Housing Benefit, Council Tax Support, Social Care financial assistance or concessionary travel, in accordance with the current legislation and within targeted timescales, and via a variety of access channels. Check submitted forms and documentation and where necessary request further evidence in order to determine customers’ Benefit entitlement.
  • Do everything possible to resolve customer contact at the first point of contact ensuring that customers receive a high quality service.
  • Effectively resolve all claim types for customers by liaising with customers and their representatives, landlords, and other internal and external stakeholders including (but not limited to); The Department for Work and Pensions, Her Majesty’s Revenue & Customs, Housing Department, Council Tax and Adult Social Care Team.
  • Consider and determine applications for Discretionary Housing Payments and Local Welfare Assistance in line with policy and guidance. Carry out Benefits functions in relation to Universal Credit (administered by the DWP).
  • Accurately assess entitlement to Benefits and other forms of assistance by maintaining an extensive and up to date knowledge of the relevant IT systems, policy and procedures, regulations, case law and other associated welfare benefits

This is a full time role on a temporary contract basis  


If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to [email protected] quoting the reference number.


Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.


All our roles may be subject to pre-employment checks including references so please be prepared.


Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.


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