Debt Recovery Officer based in Abingdon and the hourly rate is £15.36ph

This is a full time temporary contract role with hybrid working. 

Employer Reference:      5190296

This role will involve:

• Review ASC debts outstanding and client case files, use relevant and available information to determine what appropriate action needs to be taken, whilst ensuring team procedures and timescales are met and accurate records of actions are maintained
• Liaise and negotiate with ASC clients, their relatives or representatives to ensure payment of arrears, both in writing and by telephone as appropriate
• As required work in conjunction with other departments to expedite the collection of ASC income and resolve ongoing payments difficulties, including attending safeguarding strategy meetings as directed
• Attend face to face meetings with clients, their representatives or members of directorates, as required as part of recovery action to facilitate the collection of ASC arrears or resolving client queries. Ensure that meetings are conducted in line with team procedures and risk assessments
• Manage the team’s ASC Legal Services case book, including liaising with the County Solicitor and Legal Executive over legal requirements in pursuance of debts, fully preparing cases for legal action and monitor ongoing legal action

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to [email protected] quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

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