Connecting Talent to opportunity

Connecting Talent to opportunity

Repairs customer service administrator 497995


Job Description:

Repairs customer service advisor needed in Redditch. £11.50ph ref 497995

Full time hours on a temporary basis.

Main Duties

  • I will take calls from customers and use my expertise to understand the customer’s request or problem and interpret this into a job to be fixed.
  • I will call on others to provide expert advice when required.
  • I will record repair request details on reactive repairs computer system.
  • I will arrange an appropriate appointment time at the request of the person making the call.
  • I will liaise with the tradespersons by text or phone when issuing work.
  • I will place work orders with approved contractors and process invoices.
  • I will carry out quality check ‘call backs’ once repairs are complete.


If you are interested in the role, please email your CV to [email protected]  quoting the reference number


Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.


All our roles may be subject to pre-employment checks including references so please be prepared.


Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.


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  • Job Type

    Temporary, Full Time

  • Work Authorisation


  • Industry Sector Customer Services