Connecting Talent to opportunity

Connecting Talent to opportunity

IT Support Officer

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Job Description:

IT Support Officer needed in Stafford paying £10.27 per hr PAYE ref: 5193891

This role is full time on a temporary basis.

Responsibilities:

  • To provide effective 1st and 2nd line Support.
  • Ensure that service levels are achieved and plans are generated to ensure continuous improvements
  • Work within a program and culture of continuous improvement in order to improve quality and effectiveness.
  • Assist in the establishment of appropriate channels of communication with other ICT teams in order to contribute where appropriate to assisting in achieving their goals.
  • Ensure that procedures in the areas of Problem, Incident, Change, Configuration and Release management are followed.
  • To support the Team Leader and Senior IT Support Officer to deliver the service within identified budgetary resources.
  • Contribute to the development of objectives and action plans helping to deliver the ICT Strategy.
  • Keep abreast of developing improvements regarding desktop hardware, operating systems and user applications, best practices and industry standards through networking, conferences etc
  • Assist in the preparation, maintenance and testing of Disaster Recovery procedures.
  • Ensure that all inventories, asset registers, applications portfolios, customer databases, schematics, schedules and configurations are available and accurate.

If you are interested in the role, please email your CV to [email protected] quoting the reference number.

All our roles may be subject to pre-employment checks including references so please be prepared

  • Job Type

    Temporary, Full Time

  • Work Authorisation

    No

  • Industry Sector IT & Internet