Connecting Talent to opportunity

Connecting Talent to opportunity

IT Technician

Expired

Job Description:

  • Enthusiastic IT and network manager required to join the team, who has an outstanding knowledge of ICT and Networking as well as managing skills and experience in successfully dealing with day-to-day IT issues.

    DUTIES OF THE POST
    Responsibilities:
    * To work collaboratively with the whole team to ensure a smooth IT performance is in place. Maintenance of high-quality internet speed, good-working equipment and operational strategies is vital
    * To help staff with their IT needs around the delivery of online lessons daily
    * To train the staff members to utilise the functionalities within the VLE, MIS, CRM, CMS
    * To working closely with the Senior Management team regarding new IT requirements and methods of implementations
    * To realising potential IT issues and barriers by forward-planning
    * To prioritise the teaching staff IT needs and run regular CPD on the use of technology
    * To implement cost-effective solutions and ensure proper compatibility between systems
    * To work closely with web development and marketing team
    * To undertaking research projects
    * To perform diagnosis procedures on hardware, peripherals and applications and liaising with 3rd parties as required
    * To support, assist and train as required all staff, students, and visitors on the VLE systems and software used by iBOS
    * To report the IT performance result to a line-manager
    * To ensure the integrity of data, systems, and resources in online school
    * To communicate with all IT related third-party systems

    The positions will require you to manage and maintain:
    - Telephone communications
    - The IT security protocols that are in place
    - Broadband connectivity
    - Hardware and general IT infrastructure
    - Data servers and routine backups on the schedule basis
    - Software
    - Anti-virus provision
    - Internet filtering systems
    Essential attributes and skills:
    - Exceptional knowledge of and experience with IT
    - Excellent knowledge of IT security
    - Distant IT issues resolving
    - Video editing and production skills
    - Microsoft office literate
    - Excellent command of written English and grammar
    - Ability to guide people and explain how the IT/VLE systems work
    Desirable attributes, skills, and characteristics:
    - Experience of Engage MIS
    - Knowledge of Adobe Connect
    - Experience of using different software
    - Experience resolving different IT issues
    - Experience making backups
    - Experience developing, editing, or using website content
    - Organised, and having attention to details
    - Reliable and professional
    - Punctual, with good time management and self-management skills
    - Team worker
    - Troubleshooting attitude
    - Motivated, and able to use initiative
    - Good communication
    - Ability to handle pressure and meet set deadlines, whilst also being flexible and adaptive
  • Job Type

    Permanent, Full Time

  • Work Authorisation

    No

  • Industry Sector Other