Connecting Talent to opportunity

Connecting Talent to opportunity

Service Technician


Job Description:

Location: Winnersh

Industry: Medical Devices

Job Title: Investigation Technician

Job Type: Permanent

Salary: £22,000 to £28,000 + 5% bonus 

Benefits: Pension, Private Healthcare, Life Assurance

We are a leading medical device company and due to continued growth, we have an exciting opportunity for an Investigation Technician to join our team. 

 As our new Customer Advocacy Investigation Technician you will work closely with a team of Investigation Engineers on customer complaints of Medical Devices performing root cause analysis, failure investigations, fault-finding and servicing.

Essential Skills/Experience

  • Scientific/ Engineering Degree, HND/HNC in Engineering (Electronic and/ or Mechanical) or equivalent combination of education and experience.
  • Basic Electronic and/or Mechanical knowledge with a keen interest to further develop these skills
  • Passionate about customer care
  • Digital literacy in Microsoft Outlook, Word and Excel
  • Proactive and the ability to take initiative with a ‘can do’ demeanour
  • Job Type

    Permanent, Full Time

  • Additional Salary Info


  • Work Authorisation

    United Kingdom

  • Industry Sector Engineering, Utilities
  • Career Level

    Entry Level

  • Educational level

    HND/HNC or equivalent