Connecting Talent to opportunity

Connecting Talent to opportunity

Council Tax Assessment Officer

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Job Description:

Council Tax Assessment Officer needed in Barnsley paying £10.60 per hr PAYE - Reference: 0005 F842 / 1

This is a full time role on a temporary contract basis

Responsibilities 

  • To carry out assessments of free school meals, all types of housing benefit and council tax support including areas of subsidy loss and discretion.
  • Assist in providing a comprehensive and effective Non Domestic Rates Service and Council Tax Service dealing with the administration and maintenance of accounts and the award of discounts, exemptions and reliefs to ensure correct billing.
  • Assist in providing a comprehensive and effective recovery service dealing with the recovery and enforcement of debt including council tax, non-domestic rates and overpaid housing benefit.
  • Undertake telephone duties, particularly with regard to the divisions crosscutting telephony team in accordance with the wider customer services principles and standards of professional conduct. This will include providing information and guidance in respect of other service areas.
  • Respond to, investigate and resolve complex queries, dealing with complaints and difficult customers ensuring a customer focussed service, keeping them informed of progress and actions.

 

If you are interested in the role, please email your CV to [email protected] quoting the reference number.

All our roles may be subject to pre-employment checks including references so please be prepared