Connecting Talent to opportunity

Connecting Talent to opportunity

Unified Communications Lead (Microsoft M365/Teams)

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Job Description:

Unified Communications Collaboration Lead (Microsoft M365/Teams)

Being the Senior Technical Subject Matter Expert (SME), applies advanced technical principles, theories, and concepts and contributes to the development of new principles and concepts. Acts as advisor to management on advanced technical research studies and applications. Analyzes and evaluates major complex system project requirements requiring a thorough understanding of all parameters affecting and interfacing with the system.

  • Experience consulting or working in the enterprise customer arena
  • Experience with Office 365 migration and support of migration tasks
  • Experience with Teams, Skype for Business and/Lync
  • Extensive experience with designing and implementing Teams, including:
    • Teams Voice with Direct Routing and Microsoft Calling Plans
    • Call Flows and auto attendants
    • Emergency locations and calling
    • Meeting, Live Event and Messaging Policies
    • Teams and M365 Group Governance
    • Meeting room planning, including setup and devices

Key Qualifications:

  • Strong understanding of ITIL, specific to Change & Release management
  • Experience in managing large scale transition projects
  • Ability and willingness to take direction from CDEs and Client Executives
  • Able to adapt to a changing technical environment
  • Ability to coach other members of team in their area of expertise
  • Ability to communicate clearly with all team members and end-users
  • Job Type

    Permanent, Full Time

  • Work Authorisation

    No

  • Industry Sector Other