1st Line IT Support Analyst - Scunthorpe
Supporting members using Epositive and general IT support
IT Service Desk Manager
Key Result Areas:
The 1st Line IT Support Analyst role is to deliver basic support, log tickets and assign the appropriate priority to the tickets. Full training will be provided for this role.
Specific Areas of Work:
Job Skills and
This Job Description describes key areas of the post but is not exhaustive. The Job Description is subject to review and amendment in line with the needs of the business.
Pension, Parking, Commission/Bonus, Healthcare/Dental, Childcare VouchersKey skills
Technical ability, customer service skills, telephone manner, understanding of IT