Connecting Talent to opportunity

Connecting Talent to opportunity

General Duties Assistant


Job Description:

General Duties Assistant 


Hinkley Point C, Somerset, TA5 1UD

Full time, 39 hour per week, Monday to Friday

Salary: £10.96 per hour 


This role and contract sit within our Facilities Management sector of G4S where we aim to improve the lives of people across the UK and Ireland by creating productive, safe and smooth working environments.


We have an opportunity for a General Duties Assistant  to join our team at Hinkley Point C, Somerset, TA5 1UD. This is a full time role working 39 hours per week, Monday to Friday, 8am - 5pm.


Working within the Support Services, you will be a highly motivated individual, responsible for delivering key support across the delivery functions on the contract. You will be responsible for delivering and maintaining a premier client service in line with SLA’s and it is expected that the GDA will embrace and adopt an environment of continuous improvement and actively contribute to the success of the department. 


The General Duties Assistant may also be expected to both cross train & work within other Support Services Delivery Lines and the Client Services Team. You will also be responsible for contributing to KPI’s aligned within the HPC agreement.


Key Responsibilities/Accountabilities

  • To work as part of a multi skilled team in providing the service requirements of the Support Team.

  • Reactive tasks and customer requests.

  • Porterage duties.

  • Room set up and office moves/workspace re-engineering.

  • First line Fault fix for Cannon MFD’S.

  • Liaising with HPC personnel.

  • To comply with the requirements of the Health and Safety at work act.

  • To comply with all G4S policies and process as required.

  • To assist with the mobilization of new services.

  • Providing/checking/replacing office consumables.

  • Testing of building systems.

  • Liaising/ collecting from suppliers.

  • Transporting furniture and other assets to and from storage units.

  • And any other duties as reasonably requested.




Essential Criteria

  • Strong Customer Service Skills.

  • Able to work as part of a multi-skilled team.

  • Comfortable with manual handling.

  • Ability to carry out Customer/Client requests.

  • Competent on essential devices ie. Stair walker.

  • Driving licence.


The post holder needs to be ambitious and have a solutions based approach to achieving success, be literate and numerate, be dynamic and resourceful with good people skills and should also be aware of and comply with the Data Protection Act.



  • Company pension scheme with employer contributions.

  • G4S Life Assurance Scheme.

  • Subsidised healthcare plan.

  • Charity work- Match-IT and Payroll Giving.

  • Employee Assistance Programme Scheme (Confidential Counselling Services, 24/7 support specialising in health and medical topics).

  • Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers.

  • Progression, training and development opportunities. 



  • Job Type

    Permanent, Full Time

  • Work Authorisation


  • Industry Sector Other
  • Years Experience

    Less than 1 year

  • Career Level

    Entry Level

  • Educational level

    Secondary School or equivalent