Have you always wanted to join one of leading names in Lettings? Would you love to work in the buzz of the city centre? I have an excellent opportunity to do just that, my client is looking for a Senior Lettings Negotiator to join their award winning, high performing Birmingham city centre team. 

As Senior Lettings Negotiator you will be working in a bustling, thriving environment and will be the deal maker within branch so you will be a natural salesperson with the confidence and industry knowledge to contribute to the monthly branch targets. 

Senior Lettings Negotiator - Job Duties

• Role model and consistently deliver an exceptional customer experience
• Ensure time is maximised by effective and accurate diary management when scheduling appointments and forward planning time
• Ensure all admin is accurate and is available for all client meetings/contract signings/key collections as and when required
• Ensure all systems are accurately maintained and up to date, particularly regarding key management and property security
• Respond promptly and qualify all incoming sales & lettings enquiries and strive to convert into booked appointments
• Conducting and converting market appraisals into new business
• Spot opportunities and up-sell additional services such as insurances and contracted works
• Conduct all property viewings in line with Company procedure and use appropriate closing and follow-up techniques
• Strive to exceed all KPI targets as set by the Sales & Lettings Management team
• Carry out thorough lettings progression administration within the prescribed timeframes and follow the procedure documents accurately, working to achieve a successful close
• Understand and comply with all company policies and procedures as well as industry legislation
• Conduct property viewings upon tenant notice received and liaise with the landlord with regards to current market lettings value, property condition and advise on a suitable marketing programme
• Oversee the move in process and ensure it is always carried out in line with company procedure 
• Maintain strong working relationships with allocated partner agents in order to maximise business potential
• Assist the Lettings Manager with branch and KPI reporting as and when required
• Prepare regular client reports as and when required
• Support and assist with the training of junior team members to achieve their KPIs and grow their potential within the business
• Provide general day-to-day operational support to the Lettings Manager and step up in their absence

Senior Lettings Negotiator- Skills and Qualifications

• Fluent level of English with excellent spelling and grammar
• Proficient IT user, able to use MS packages as well as a range of internal systems
• Thrives in a fast paced, fluid environment
• Demonstrable experience of working within the lettings industry with a proven track record of conducting market appraisals with a strong conversion rate
• ARLA qualification or equivalent is preferred
• Driving licence is essential

Senior Lettings Negotiator - Personal Attributes

• Engaging communicator, both written and verbal, able to build rapport with clients
• A well-presented professional with a confident, enthusiastic approach to work
• A diligent and organised individual, capable of prioritising own workload and shifting priorities
• Able to positively adapt to change and be flexible in accordance with business needs
• Works with best interest in mind at all times, demonstrating honesty and loyalty
• Work well within a team and alone; takes initiative and is actively productive
• Demonstrates attention to detail, accuracy and timeliness
• Eager to learn and develop own skill set as well as supporting fellow colleagues with theirs

Senior Lettings Negotiator – Benefits

• A basic of up to £22,000 plus commission OTE of £30,000
• 25 days annual leave plus bank holidays
• Pool car for use during working hours
• Perkbox 
• Pension & Childcare Vouchers Scheme
• Funded team events