b Title: Funding Manager
Department: Office Equipment Division
1. OBJECTIVE OF JOB
To quickly & accurately check documentation against specific credit & product criteria.
To ensure prompt payment to Vendors & Manufacturers is made in line with business procedures and policies, working within SLA’s as set out by the business.
To work in line with regulatory and procedural guidelines and policies.
2. POSITION IN COMPANY
Responsible To: Funding Team Leader
3. MAIN ACTIVITIES / TASKS
·The accurate checking of all documentation required prior to set to live of an agreement
·To understand and demonstrate a technical knowledge of products in order to ensure the correct loading of agreements
·To work within SLA’s as set out by the business
·Work closely with Internal Sales to address / resolve queries in order to process documentation
·Work closely with Customer Support to ensure that terminations and post stl tasks are completed, with clear instructions to other departments at point of set to live
·To ensure a consistent service is provided to all Vendors and Manufacturers and to ensure SLA’s regarding turnaround and quality are achieved.
·Liaison with Operations, Customer Services, Sales, Recoveries, Finance, Collections, Vendors and End Users to remedy or clarify payout issues.
·To review documentation to ensure compliant with legal and internal standards.
·Understand regulatory and compliance requirements for the business and to ensure documentation is checked in line with these requirements
·To draft and issue supporting documentation to End Users / Vendors as and when required, ensuring all correspondence is correct and upholds the reputation of Leasing Solutions
·To ensure that related issues (e.g. Upgrade Quotations, Special Rates) are handled promptly as per published authorities & deadlines.
·Arrange payments by Telegraphic Transfer as required.
·To promote a positive perception of the TS division within BNP Paribas Leasing Solutions UK
·To develop technical skills & knowledge in line with the growth of the Business
.4. SUBSIDIARY TASKS
·Any other ad hoc duties as required by your Manager
·To adhere to company rules, regulations and policies at all times.
·Responsible for adhering to policies, procedures, guidelines and the internal control framework established to guide the operation of their function in addition to regulatory compliance requirements.
5. REGULAR CONTACTS
Internal Colleagues – Daily
External Vendors, Manufacturers & End Users if required
·Strong communications skills & a positive customer care approach.
·Excellent organisational & time management skills.
·Ability to maintain the highest standards whilst under pressure.
·Enthusiastic, tenacious & proactive attitude.
·Strong attention to detail
·Previous experience of a pressurised sales support environment preferred.
Working in a modern building in the centre of Bristol in a busy, open plan office.
Normal working hours are 9.00 to 17.30 Monday – Friday, however we operate on a shift system from 8.00 to 18.00 each day. Overtime may be required on an ad-hoc basis.
The company standards are high and must be maintained.