Responsibilities

• Assist with day to day operations of the HR functions and duties
• Provide clerical and administrative support to Human Resources Manager
• Compile and update employee records (hard and soft copies)
• Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc)
• Coordinate HR projects (meetings, training, surveys etc) and take minutes
• Assist with performance management procedures
• Deal with employee requests regarding human resources issues, rules, and regulations
• Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc)
• Properly handle complaints and grievance procedure
• Coordinate communication with candidates and schedule interviews
• Conduct initial orientation to newly hired employee
• Assist with the recruitment process by identifying candidates, performing reference checks and issuing employment contracts
• Map out annual training plans
• Design and develop training programs (outsourced and/or in-house)
• Market available training to employees and provide necessary information about sessions
• Conduct organisation-wide training needs assessment and identify skills or knowledge gaps that need to be addressed
• Gather feedback from trainers and trainees after each educational session
• Maintain updated curriculum database and training record
• Manage and maintain in-house training facilities and equipment
• Research and recommend new training methods

Requirements

• Proven experience in a HR related role
• Basic knowledge of employment laws and legislation
• Excellent organisational skills
• Strong communications skills
• Degree in Human Resources or related field or CIPD level 3
• Excellent written and verbal communication skills
• Works well under pressure and meets tight deadlines.
• Highly computer literate with capability in email, MS Office and related business and communication tools.

Person Specification

• You must be reliable and should accurately follow instructions with the ability to multitask and acclimatise in a fast-paced environment
• Able to work autonomously and take ownership of tasks
• Should display remarkable conflict management and decision-making skills with an understanding of employee relationships
• Ability to problem-solving