Customer Service Advisor based in Hackney and the rate is £ 14.39 ph 

This is a full time temporary contract role.

Employer Reference:                  RQ649805

• Answer telephone enquiries from customers in a professional manner that effectively addresses the concern raised
• Research required information using accessible resource.
• Meet with corporate targets for first call resolution and other key metrics
• To provide a high quality response to enquiries in accordance with internal quality thresholds as laid out in the balanced scorecard.
• Provide customers with relevant information to resolve their enquiry.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to [email protected] quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

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