Connecting Talent to opportunity

Connecting Talent to opportunity

Customer Service Advisor


Job Description:

We are looking for two Customer Service Advisors to join a business in Swindon. 

Salary up to £24k per annum depending on experience 
Hours 8am-4.30pm Monday to Friday
Based Swindon
  What will I be doing?  
  • Liaise with the Assistant Manager on all matters relating to quality, efficiency and all problems / irregularities as soon as possible
  • Liaise with the Assistant Manager about any part supply issues and or adhoc customer requests
  • Ensure accurate Freight Forwarding documentation is maintained and costs are correct in accordance with the tariffs and rates
  • To maintain/update all relevant SOP’s as required within the Swindon Branch
  • Ensure container / customer shipment requirements are monitored and adhered too
  • Ensure invoicing is carried out accurately, without error, and within the end of month time frames
What will I need?
  • Computer Literate 
  • Excellent customer service skills
  • Strong spoken and written communication skills
  • Be able to work accurately with good attention to detail
  • Organised
  • Self Initiative
  • Be able to work as part of a team
  • Job Type

    Permanent, Full Time

  • Work Authorisation

    United Kingdom

  • Industry Sector Customer Services