Customer Service Advisor
- by Frankly Recruitment
- Location Stratton St Margaret, Swindon, Wiltshire, UK
-
Salary
£24,000 / year
75 days ago
Job Description:
We are looking for two Customer Service Advisors to join a business in Swindon.
Salary up to £24k per annum depending on experience
Hours 8am-4.30pm Monday to Friday
Based Swindon
What will I be doing?
Salary up to £24k per annum depending on experience
Hours 8am-4.30pm Monday to Friday
Based Swindon
What will I be doing?
- Liaise with the Assistant Manager on all matters relating to quality, efficiency and all problems / irregularities as soon as possible
- Liaise with the Assistant Manager about any part supply issues and or adhoc customer requests
- Ensure accurate Freight Forwarding documentation is maintained and costs are correct in accordance with the tariffs and rates
- To maintain/update all relevant SOP’s as required within the Swindon Branch
- Ensure container / customer shipment requirements are monitored and adhered too
- Ensure invoicing is carried out accurately, without error, and within the end of month time frames
- Computer Literate
- Excellent customer service skills
- Strong spoken and written communication skills
- Be able to work accurately with good attention to detail
- Organised
- Self Initiative
- Be able to work as part of a team
-
Job Type
Permanent, Full Time
-
Work Authorisation
United Kingdom
- Industry Sector Customer Services