It’s a very exciting time to join HMRC.

HMRC’s Agents and Technical Compliance (A&TC) business area forms part of a wider Customer Compliance Group and is home to our Systems & Data Compliance (S&DC) operational teams.

Our S&DC operational teams consist of Data and Systems Auditors, who provide our Compliance Caseworkers with support on interrogating data and sophisticated accounting systems, to tackle tax non-compliance and electronic sales suppression.

See what it’s like to work at HMRC: find out more about us or ask our colleagues a question. Questions relating to an individual application must be emailed as detailed later in this advert.

About the role

As an O Data & Systems Auditor (Tax Compliance), you will support Compliance Caseworkers in carrying out tax investigations into customers records, to identify and address any irregularities or non-compliant behaviour.

With coaching and mentoring from HO Data & Systems Auditors, you will help to provide technical systems and data interrogation support, with the intent of tackling non-compliance and electronic sales suppression. To do this you will be required to access, analyse and understand customers computerised systems, software, and data in relation to their accounts.

This is a vital role within tax compliance where we will provide you with the necessary support and learning needed. Should you have the desire to progress further, we are committed to supporting your personal development.

What will I be doing?

Your job will involve:

• Interviewing customers and their representatives as part of supporting investigations, either virtually or face-to-face
• Identifying and documenting systems and audit trails, including details of the different software used by the customer
• Inspecting electronic accounting systems to access relevant data
• Analysing and evaluating basic systems and datasets as well as supporting Higher Officer Systems Auditors with in-depth analysis of more complex systems and data, using a variety of tools
• Testing accuracy of customers' financial accounting and tax liabilities
• Updating and sharing internal guidance with approvers, including internal guidance, knowledge of systems, audit techniques and best practise in-line with the systems encountered and audits undertaken
• Reconstructing partial data records using best judgement, logic, and available evidence
• Producing audit reports to document your findings and recommendations
• Providing evidence to support tax evasion referrals and decisions regarding customer behaviours

Training

All new audit trainees will be placed on the audit learning routeway, which may take up to 19 months to complete.

During initial part of the training period, we will need you to work Monday to Friday within HMRC standard operating hours, for a period of 12 weeks. This is even if you have an agreed Flexible Working Arrangement in place.

Working arrangements

HMRC operates seven days a week and 24 hours a day. HMRC ‘standard operating hours’ are 7am to 8pm from Monday to Saturday. Here is how we work in Customer Compliance Group (CCG):

• 37 hours between 7am to 8pm Monday to Saturday
• There are several business areas within CCG. You may be required to work outside of these hours if you are allocated to a specific business area
• If you are posted to an area with working arrangements that fall outside of our standard hours, you may be eligible for flexitime
• Further information will be provided during training if this affects you based on the role allocated
• Your working arrangement may change in-line with business needs, and that could include increased weekend or evening working. We will always give you reasonable notice of any changes to your working arrangement
• There may be a requirement for occasional travel with some overnight stays. Some roles may require more frequent travel

Part-time working opportunities (minimum 22 hours per week covering various arrangements during our opening times) and flexible working arrangements can be requested. It depends on the business area whether these can be agreed, so we’ll work it out on an individual basis.

What are we looking for?

You don’t need any existing knowledge or experience of tax in order to apply, but we are looking for the following skills and personal qualities:

• An interest in solving IT issues
• Confidence when using unfamiliar software
• Good organisational skills to enable you to effectively prioritise and manage your workload
• Good ability to document and maintain a robust audit trail
• Ability to handle difficult conversations
• Good verbal and written communication skills

We'll assess you against these behaviours during the selection process:

• Making Effective Decisions
• Communicating and Influencing

We'll assess you against these technical skills during the selection process:

• Data Interrogation

As well as competitive salaries and a generous annual leave entitlement, we offer a substantial package of benefits including:

• Excellent training and career progression
• Competitive pensions
• Learning and development tailored to your role
• A culture encouraging inclusion and diversity

Find more about HMRC benefits in 'Your little extras and big benefits handbook' for further information or visit Thinking of joining the Civil Service.

HMRC are an equal opportunity employer, and we value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.