Job Title: Customer Service Administrator x 3 positions
Salary: £21,700
Job Type: Permanent, Office Based, Monday - Friday, 9-5, 40 hours a week
Start Date: Immediate
Location: Stretford, easy access to tram and bus

We are currently recruiting for a Customer Service Advisor to work for a residential property management client based in Stretford. You be responsible for handling and processing all inbound calls during the daytime operation. You will be responsible for providing the highest-level of customer service, whilst ensuring each call is handled in a timely and effective manner.

Key Responsibilities:

• Handling inbound calls, tailoring each call to the needs of the individual client
• Proactively recording and processing each inbound call
• Ensure all notes are recorded accurately in a clear and informative manner
• Identifying improvements to client call processes
• Ensuring compliance with the company standards
• Present a professional company image on behalf of our clients
• General customer service and administrative tasks

Preferred Skills and Education:

• Experience within the customer service, hospitality, or retail industry
• English Language and Maths GCSE C or above

Personality and Characteristics:

• Excellent communication skills, both verbal and written
• Customer focussed attitude
• Good listening skills
• Polite and friendly
• Sociable and a team player

If this sounds like the perfect role for you then please submit your CV.

This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.