IT Support Analyst – 1st & 2nd line, MS Stack

This is a permanent position, with a hybrid working structure, with 3-4 days in office, 1-2 at home. The office location is in North Birmingham, near Lichfield and does require driving to.

You will be part of an established Support function (6 team mate) providing both 1st and 2nd line support services to the head office.

They are a Microsoft environment and so require strong commercial experience of:

• M365
• Active Directory
• Azure
• Windows 10/11
• Basic networking – TCP/IP etc
• Supporting desktop, laptop, server and networks
• Any experience with Power apps/power automate would be an advantage

The successful candidate will have excellent communication skills, a good business manner and be able to demonstrate the ability to work quickly and eaccurately, working through tickets and providing excellent customer service. The ability to problem solve and the interest to do so will go a long way too!

If you are interested in hearing about the role and company, please apply ASAP.