Operations & Delivery Manager, FMCG 

£40,000 - £50,000, London 

A dynamic and fast-moving consumer product brand is looking for an Operations & Delivery Manager to join their team. In this role you will project manage the accurate delivery of all high-volume orders for the brand’s major retail customers. You will also optimise margin and speed of delivery by driving operational excellence, proactively identifying problems and streamlining efficiencies. 

If you are a proactive and results-driven individual with great project management skills, looking to work within a fast-paced environment, we would love to hear from you. 

You will be responsible for: 

• Ensuring timely and cost-efficient delivery for all retail customer orders 

• Driving operational excellence within your area, identifying areas for improvement and maximising efficiencies 

• Working closely with DCs & 3PLs, setting KPIs and ensuring OTIF delivery 

• Managing and tracking all live projects from initial pitch through to end delivery, ensuring all agreed timelines are met 

• Enhancing sales margins through value engineering across the entire end-to-end process, from project commencement to final delivery 

• Developing and maintaining strong relationships with key stakeholders including internal teams, factories, retailers, and warehouses 

• Managing and mentoring the Delivery team 

To be successful in this role, you will need the following skills: 

• Experience in a fast-moving consumer goods (FMCG) environment, delivering to major UK retailers 

• Good knowledge of project management and/or continuous improvement methodologies 

• Good working knowledge of FOB and ex-works delivery 

• Line management or team leadership experience 

• Experience of moving stock to and from global factories and warehouse locations 

• Background working with large volumes and at pace 

• Excellent relationship builder both internally and externally