Quality Assurance Customer Advisor
- by Stirling Warrington
- Location Banbury, Oxfordshire, UK
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Salary
£30,000 - £32,500 / year
53 days ago
Job Description:
Location: Banbury
Shifts: Days 8am-4pm
Salary: Up to £32,500 (Depending on experience)
Benefits: Progression paths within the business, Leading company within the industry, Job Security, Company Pension.
Quality Assurance Customer Advisor Responsibilities:
- Complete and manage customer documentation requests, including site approval questionnaires and product specifications.
Review, update, and maintain specifications on customer platforms within agreed deadlines.
Populate, organise, and manage internal Quality Assurance documentation, including product statements, specifications, and procedures, ensuring accuracy and accessibility.
Maintain accurate customer information and communicate directly with customers when required.
Collaborate with Customer Care, Quality, and Corporate functions to ensure consistent and accurate information delivery.
Support compliance activities, internal audits, and documentation reviews as needed.
Quality Assurance Customer Advisor Experience:
Strong problem-solving and organisational skills with the ability to manage multiple priorities.
Excellent written and verbal communication skills, with high attention to detail.
Proficient in Microsoft Office, Experience with SAP, or other CRM.
- Background in Quality Assurance, Customer Documentation, or Specification Management is preferred.
- An understanding of food manufacturing would be beneficial.
For more information on the Quality Assurance Customer Advisor contact Ewan at Stirling Warrington.
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Job Type
Permanent, Full Time
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Work Authorisation
No
- Industry Sector Customer Services
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Years Experience
2+ years
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Career Level
Experienced (Non-Manager)
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Educational level
HND/HNC or equivalent