Sales Administrator   

Main Job Responsibilities

- Keep up-to-date records of customer base including telephone numbers, contact names

- To record all customer/supplier conversations and action as necessary

- Ensure that information given to customers is accurate as possible and that they are kept informed of any developments that might have adverse effect on them (i.e. over credit limit / late deliveries  etc.)

- Ensure follow-up actions (returning calls, account application forms, RMAs, PODs etc.) are completed within the promised time scales

- Support colleagues and Group Manager at a high level when necessary

- Any other duties as requested by the company from time to time

• Entering Sales Orders and Purchase invoices
• Preparing orders i.e. picking/packing, checking against manifest
• Accepting deliveries and checking them
• Answering telephone in a good telephone manner, e.g. clear/concise/friendly
• General filing
• Payment of suppliers as directed
• Processing RMA’s to customers and suppliers

General

- Follow all company procedures

- Attend stock checks

- Attend sales meetings when requested by the Group Manager

Skills Required

- Communication, team work

- Time management

- Keyboard

- PC Literate

Other Requirements

- Friendly, enthusiastic, determined, flexible, self motivated, reliable, conscientious, team player, sense of humour, achievement motivated, able to work under pressure, interest in technical issues.