Account Manager (Corrugated Packaging)

£35,000 (DOE) , Hybrid  - London

An established and growing corrugated packaging business is looking to appoint an experienced Account Manager to manage and develop an existing customer portfolio. This is a relationship-led role focused on delivering excellent service, retaining key accounts, and identifying opportunities to grow revenue through tailored corrugated packaging solutions.

About the Role

You will act as the main point of contact for customers, working closely with internal design, estimating, and production teams to ensure packaging solutions are delivered efficiently, commercially, and to the highest standard.

What’s On Offer

• Salary of £35,000 depending on experience
• Hybrid working model
• Opportunity to join a stable and reputable corrugated packaging business
• Supportive team environment with clear long-term career progression

Your Responsibilities

• Manage and nurture a portfolio of existing corrugated packaging accounts
• Build strong, long-term relationships with customers across e-commerce, FMCG, food & drink, retail, and industrial sectors
• Handle customer enquiries, quotations, pricing discussions, and ongoing account requirements
• Identify and develop opportunities to increase account value through upselling and cross-selling
• Coordinate projects from initial brief through to production and delivery
• Work collaboratively with internal teams to ensure on-time, on-budget delivery
• Maintain accurate CRM records, forecasts, and account activity
• Proactively resolve issues and ensure a consistently high level of customer satisfaction

What You’ll Need

• Proven experience in account management within corrugated packaging or a related packaging/print environment
• Solid understanding of corrugated materials, styles, and manufacturing processes
• Strong communication and relationship-building skills
• Commercially aware, with confidence managing pricing and margins
• Highly organised and able to manage multiple accounts and priorities
• Comfortable working in a hybrid role, balancing office and remote working
• Proactive, dependable, and customer-focused

This role is ideal for an experienced Account Manager looking to develop their career within the corrugated packaging sector while managing established customer relationships and driving account growth.