The Company & Opportunity

We’re partnering with a fast-growing, entrepreneurial B2B business based in Royston. They’re known for their high standards of service, a professional but lively office environment, and strong, long-term relationships with their customers.

Due to continued growth, they’re looking for a Corporate Account Manager to take ownership of a portfolio of SME and corporate clients, and to help build out new relationships locally.

This isn’t a “smile and dial” sales role. It’s a senior, relationship-led position where you’ll act as a trusted commercial partner to your customers – focused on long-term value, renewals, and account growth rather than quick wins.

It’s a brilliant opportunity for someone with solid B2B sales or account management experience who wants more ownership, more depth in their client relationships, and a genuine say in how accounts are developed.

The Role

You’ll be responsible for managing and growing a portfolio of business customers – typically SMEs and mid-market corporates. You’ll be:

• Growing an existing book of corporate and SME clients
• Managing new corporate wins once they’ve been onboarded – building the relationship and driving long-term value
• Prospecting locally to identify and develop new business relationships over time
• Acting as a trusted advisor – understanding your clients’ commercial goals and aligning solutions to support them
• Driving renewals, upsell and expansion within your accounts (e.g. additional services, increased spend, multi-site relationships)
• Meeting clients face-to-face where appropriate to deepen relationships and understand their plans

Day-to-day, expect a blend of phone, email, video, and in-person meetings, with plenty of autonomy to manage your own time and priorities.

Key Responsibilities

• Take full ownership of a portfolio of SME and corporate clients
• Build strong, long-term relationships with business owners, directors, and senior decision-makers
• Develop and execute account plans to drive retention, renewal and growth
• Proactively identify opportunities for upsell, cross-sell and increased spend
• Handle inbound enquiries from existing and new corporate customers in a professional, consultative manner
• Prospect locally to build a pipeline of new business relationships
• Negotiate commercial terms that work for both the client and the business
• Maintain accurate records, forecasts and activity in the CRM
• Work closely with colleagues in operations and sales to ensure excellent customer experience

About You

We’re looking for a commercially sharp, relationship-first Account Manager who enjoys owning and growing business relationships. You will:

• Have a strong background in B2B sales and/or account management
• Be confident dealing with business owners, directors and senior stakeholders
• Have proven experience managing ongoing client relationships, not just one-off deals
• Be naturally consultative – you listen, ask smart questions, and think long-term
• Be highly organised and disciplined, comfortable managing a busy portfolio and pipeline
• Enjoy working with numbers and commercials – margins, pricing, and basic P&L thinking
• Be proactive, self-motivated and comfortable working with a high degree of autonomy
• Thrive in a professional but down-to-earth environment, where relationships and reputation matter

What’s In It For You?

• Competitive basic salary: £40,000–£45,000 (DOE)
• Realistic OTE: £65,000–£70,000
• Company car
• Opportunity to step into a senior, relationship-led role with real ownership of key accounts
• Join a growing, ambitious business where decisions are made quickly and good people are recognised
• Work closely with the leadership team and have genuine impact on how accounts are grown and managed

This vacancy is being advertised by SRM Recruitment – Welwyn Garden City office.

If you are interested in this role, please contact Senior Consultant, Lizzie Burgess, for a confidential conversation.

Our Welwyn Garden City team specialise in permanent, temporary & contract recruitment across Accountancy & Finance, Human Resources, Marketing & Creative, Office Support, and Procurement & Supply Chain.