Account Manager – Print, POS, Direct Mail

Location: West Midlands

Salary: Circa £35,000

We’re looking for a proactive Account Manager who has a strong background in the printing industry. Acting as the key interface between clients and internal teams, you will translate client objectives into clear, workable briefs and ensure delivery to the highest standards across quality, timelines, brand execution and commercial performance.

This role suits someone who is confident making decisions, anticipates issues before they arise and uses their own initiative to drive solutions, improvements and growth across their accounts.

You Key Responsibilities Will Include:

• Take full ownership of allocated client accounts, acting as the main point of contact
• Resolving problems quickly and effectively
• Translate client objectives into clear, actionable briefs for internal teams
• Manage the end-to-end delivery of projects from concept to completion, ensuring contractual SLAs are met
• Build strong, trusted relationships with client and internal teams
• Understand account contracts and financials, ensuring delivery supports margin and revenue targets
• Support the Account Director in driving account development, innovation and continuous improvement
• Identify and escalate opportunities for additional revenue, margin improvement and cost savings
• Proactively present new ideas, innovations and efficiencies to clients and agency partners
• Maintain accurate account documentation
• Optimise supply chain activity through best practice and effective use of internal resources

What You’ll Need:

• Minimum 2 years’ experience in print manufacturing or print management
• Proven experience in an Account Management role
• Demonstrated ability to solve problems independently and make sound decisions
• Highly proactive
• Comfortable working at pace in a demanding, deadline-driven environment
• Strong commercial awareness with the ability to identify opportunities for growth within clients
• Confident communicator with clients, colleagues and senior stakeholders
• Highly organised with strong planning and administrative skills
• Self-motivated, resilient and solutions-focused

 Personal Attributes

• Professional, presentable and represents the company brand positively
• Strong interpersonal skills and a team-player mindset
• Calm, confident and resilient under pressure

If you’re looking to join an established and growing business  - APPLY NOW!

Ref: 1647258