Account & Logistics Executive

Salary: Circa £30,000

Surrey

We are currently recruiting for an experienced Account & Logistics Executive to join a busy Client Services team. This is a fantastic opportunity for someone who has strong logistics experience and is confident managing courier deliveries into Europe.

This requirement is essential - we are specifically looking for someone who understands international shipments and is comfortable liaising directly with European couriers to ensure smooth and compliant delivery processes.

This position focuses on managing delivery logistics and administration for airline clients, ensuring shipments are tracked accurately and delivered on time, while maintaining exceptional service levels.

Key responsibilities include:

• Managing consignments and selecting appropriate transportation methods
• Liaising confidently with couriers, including European carriers
• Handling import/export documentation and raising commercial invoices
• Tracking goods in transit and resolving delays proactively
• Keeping clients and internal teams updated on order status
• Escalating issues and providing alternative solutions where needed
• Supporting order processing and general account administration
• Preparing monthly reports
• Working closely with finance to ensure pricing accuracy and margin control
• Supporting the supply of print-related products to allocated accounts
• Essential Requirements
• Proven logistics experience
• Confident dealing with couriers into Europe
• Strong knowledge of import/export systems and documentation
• Experience raising commercial invoices
• Understanding of VAT processes
• Proven administrative experience
• Proficiency in MS Excel, Word and Outlook
• Print industry knowledge would be advantageous but is not essential.

You will be:

• Highly organised with excellent attention to detail
• A clear and confident communicator
• Calm under pressure and solutions-focused
• Able to prioritise effectively and meet deadlines
• Commercially aware and client-focused
• A strong team player with a proactive approach

This role requires someone who can confidently manage international logistics processes while delivering excellent client service.

If you have the required logistics experience and are comfortable coordinating European courier deliveries, we would love to hear from you.

Ref: 1649245