Field Service Engineer – Canon Print Equipment
Salary: Up to £35,000 (based on experience)
Location: Sheffield, South Yorkshire

This is a great opportunity for a Field Service Engineer to join a well-established, market-leading managed print provider that genuinely invests in its people and service function.

You’ll be working with a Canon platinum partner, supported by a collaborative and experienced service team, with realistic workloads and a strong emphasis on quality, not volume.

The Role

You’ll be responsible for servicing, maintaining, and supporting Canon MFDs, ImagePRESS, and Pro-Print devices, including Fiery controllers and network integration. The role is field based, covering the East and South Midlands and surrounding areas, with a strong focus on first-time fix and customer satisfaction.

What you’ll be doing

• Servicing and maintaining Canon MFD and print production devices
• Supporting and configuring Fiery controllers and workflows
• Installing devices and integrating them into customer networks
• Setting up scan-to-email and scan-to-folder solutions
• Diagnosing faults and resolving issues efficiently
• Building strong relationships with customers
• Keeping service records accurate and up to date

What we’re looking for

• A skilled field service engineer, who has gained exposure to all/any of the following: Canon MFDs, ImagePRESS, and Pro-Print equipment (or a mixture of any of these)
• Comfortable working with Fiery controllers
• Good understanding of networked print environments
• Strong fault-finding and problem-solving skills
• Great customer service skills
• Full UK driving licence and right to work in the UK.

What’s in it for you?

• A salary of up to £35,000 based on knowledge and experience
• Company car and fuel card
• Pension scheme
• Ongoing training and development with a Canon certified partner
• Supportive, collaborative team environment
• Long-term, stable role within a respected business

If you're a skilled photocopier or print production engineer with exposure to Canon equipment, looking to work for a highly reputable business, please get in touch for further details.