Senior Account Manager – Retail POS Campaigns

London Hybrid

£45,000 - £50,000 Benefits

This isn't just another Senior Account Manager position, it's an opportunity to join a business that is experiencing significant growth and investing heavily in its future.

Over the last few years, the company has continued to strengthen its position within the retail print and POS sector, recently investing in a third facility to support increasing client demand and future expansion plans.

If you’re a Senior Account Manager with experience delivering complex retail POS campaigns and looking for a role where you can take ownership of a key client relationship - this might be the next step in your POS Career!

This business are on the hunt for a Senior Account Manager to be embedded within a major retail client's environment, leading the delivery of high-profile seasonal and day-to-day POS campaigns.

This role is perfect for someone who enjoys being at the centre of campaign delivery, building trusted client relationships, and ensuring every project is executed flawlessly.

The Role

You'll act as a senior point of contact for the client, overseeing multiple concurrent campaigns while working closely with production, procurement, logistics, and creative teams.

Success in this role comes from anticipating challenges, managing expectations, and ensuring campaigns run seamlessly from initial brief through to final delivery.

Key Responsibilities

• Lead the delivery of retail POS and print campaigns across multiple categories.
• Develop and maintain senior-level client relationships.
• Manage campaign planning, scheduling, and execution.
• Oversee artwork approval and sign-off processes.
• Utilise MIS systems to monitor project status, reporting, and workflow.
• Coordinate internal teams to ensure smooth project delivery.
• Identify risks early and implement solutions before issues arise.
• Challenge unrealistic timelines and manage stakeholder expectations.
• Support process improvements and operational efficiencies.
• Mentor and support junior team members where required.

About You

• Proven experience as a Senior Account Manager, Account Director, or experienced Account Manager within print, POS, marketing services, or large format graphics.
• Strong retail campaign experience.
• Excellent MIS knowledge and understanding of print workflows.
• Confident managing multiple fast-moving projects simultaneously.
• Strong commercial awareness and client management skills.
• Experience handling artwork approvals and production processes.
• Excellent communication and stakeholder management abilities.
• Able to influence, challenge, and build credibility with clients and colleagues alike.
• Calm under pressure.

Why Apply?

The leadership team is ambitious, forward-thinking, and genuinely passionate about creating an environment where employees can thrive. Their commitment to growth isn't just about turnover, it's about building long-term careers, developing talent, and maintaining the high levels of service that have helped them become a trusted partner to some of the UK's leading retail brands.

If you're passionate about retail POS, enjoy working in a fast-paced environment, and want to join a business where your contribution is genuinely recognised, we'd love to hear from you.

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