Customer Service Administrator
- by Aspire Recruitment
- Location Atherton, Greater Manchester, UK
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Salary
£27,000 - £28,000 / year
3 hours ago
Job Description:
If you're an experienced administrator or customer service professional who enjoys building relationships, solving problems and being the person people rely on, this could be the opportunity you've been looking for.
We're working with a growing, well-established business that has built its success on quality, reliability and exceptional customer service. Due to continued growth, they're looking for a Customer Service Administrator to join their friendly and supportive team.
This is far more than a standard admin role. You'll be at the heart of customer operations, working closely with customers, sales teams and colleagues across the business to ensure everything runs smoothly from enquiry through to order completion.
What's In It For You?
Salary up to £28,000
Flexible start times between 8:00am and 9:00am
Flexible working options
Bonus scheme
Subsidised private healthcare
Contributory pension scheme
Death in service benefit
Ongoing training and development
Free onsite parking
Free refreshments
Generous annual leave
Friendly, supportive team environment
Early finish on Fridays
The Opportunity
You'll become a key member of the Customer Service team, supporting customers and colleagues while ensuring orders, quotations and service requests are handled accurately and efficiently.
No two days will be the same. One moment you'll be helping a customer with an enquiry, the next you'll be coordinating equipment, processing orders or supporting the sales team with essential administration.
This is an ideal opportunity for someone who enjoys variety, takes pride in delivering outstanding customer service and loves being part of a busy team.
What You'll Be Doing
Processing customer quotations and orders
Managing sales and service administration
Taking customer payments
Handling telephone and email enquiries
Coordinating company equipment and maintaining accurate records
Supporting account managers and field-based sales teams
Providing professional updates and solutions for customers
Ensuring all information is maintained accurately across internal systems
Delivering a first-class customer experience at every stage
About You
You'll be someone who enjoys helping people, stays organised under pressure and takes pride in getting the details right.
We'd Love to Hear From You If You Have:Experience in a customer service, sales support or administrative role
Excellent organisation and attention to detail
A confident and professional telephone manner
Strong Microsoft Office skills
The ability to manage multiple priorities effectively
A positive, proactive and team-focused approach
Bonus Points For:Experience within manufacturing, engineering or a product-based business
Experience using CRM or ERP systems
Why This Role?
This is an opportunity to join a stable and growing business that genuinely values its people. You'll be part of a collaborative team, enjoy excellent benefits and have the chance to develop your skills within a company that recognises and rewards great customer service.
Ready for your next challenge?Apply today to find out more about this exciting Customer Service Administrator opportunity in Greater Manchester.
£28,000 Bonus Flexible Working Private Healthcare Early Finish Fridays Permanent Position
This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Aspire Recruitment is committed to equality, diversity, and inclusion. We welcome applications from all suitably qualified individuals regardless of age, disability, gender identity or expression, marital status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Should you apply for this role, we will process your data as detailed in our Privacy Policy which can be found on our website and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
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Job Type
Permanent, Full Time
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Work Authorisation
No
- Industry Sector Manufacturing