Head of Facilities

London Competitive Salary Excellent Benefits

An exciting opportunity has arisen for an experienced and strategic Head of Facilities to join a leading professional services firm.

Reporting to the Business Services Leadership Team, you will be responsible for developing and delivering the firm's workplace and facilities strategy, ensuring a safe, efficient, sustainable and exceptional environment for employees, clients and visitors.

This is a high-profile leadership role with responsibility for facilities management, workplace experience, health & safety, business continuity, supplier management, sustainability and a significant office relocation programme.

The Role

As Head of Facilities, you will lead the delivery of a first-class workplace experience whilst ensuring operational excellence across all facilities and support services.

You will be responsible for developing workplace strategies that support business growth, employee engagement and operational resilience, whilst leading a major workplace transformation project.

Key Responsibilities as Head of Facilities

Facilities Management and Supplier & Contract Management

Develop and deliver the workplace and facilities strategy and lead all facilities operations and workplace services.

Create an exceptional working environment for employees, clients and visitors.

Drive service improvements and workplace innovation.

Manage facilities budgets and identify efficiencies.

Oversee reception, hospitality, catering, print services, mailroom, archives, cleaning and maintenance services.

Health, Safety & Compliance and lead all health, safety and environmental compliance activities.

Ensure compliance with legislation and industry best practice.

Manage risk assessments, audits and emergency planning.

Maintain business continuity and resilience plans.

Promote a strong culture of safety and wellbeing.

Manage relationships with landlords, managing agents and service providers.

Lead procurement exercises and contract negotiations.

Monitor supplier performance and service standards.

Ensure contractual and regulatory compliance.

Sustainability & ESG

Lead the firm's workplace sustainability agenda.

Drive carbon reduction and environmental improvement initiatives.

Develop sustainability reporting and performance metrics.

Support wider ESG objectives across the business.

Workplace Transformation

Lead the delivery of a major office relocation programme.

Manage workplace strategy, design, fit-out and mobilisation activities.

Coordinate external consultants, project managers and contractors.

Oversee budgets, timelines and project governance.

Lead stakeholder engagement and change management initiatives.

Leadership and lead, develop and mentor the facilities team.

Manage outsourced service providers and contractors.

Build strong relationships across the business.

Act as a trusted adviser to senior stakeholders.

About You

To be successful in this role as a Head of Facilities, you will have:

Significant senior-level facilities management experience within a professional services, corporate or commercial environment.
Experience leading office relocations, fit-outs or workplace transformation projects.
Strong knowledge of health & safety legislation and facilities management best practice.
Experience managing budgets, contracts and supplier relationships.
Excellent stakeholder management and communication skills.
Strong leadership and project management capability.
IOSH or NEBOSH qualification.
IWFM membership or equivalent professional qualification.

What's on Offer to you as a Head of Facilities:

Opportunity to lead workplace strategy within a successful professional services organisation.
Ownership of a major office relocation and transformation project.
Senior leadership exposure and influence.
Competitive salary and benefits package.
Flexible and supportive working environment.

If you are an experienced facilities leader looking to drive workplace excellence and deliver strategic change, we would be delighted to hear from you.