Account Project Manager – Signage

Location: Manchester

Salary: Competitive, dependent on experience

Working Pattern: Full-time, site-based

Major new retail accounts. A growing signage business. One fantastic opportunity!

I'm working with an established, highly regarded signage manufacturing business that has secured several major new national retail accounts, creating an exciting opportunity for an experienced Account Project Manager to join their team.

With new contracts coming on board in the coming weeks, the business is gearing up for a busy period of growth and needs someone who can take complete ownership of these accounts.

And when I say ownership, I mean the whole lot!

From the initial customer enquiry and design brief through to manufacturing, quality control and installation, you'll be the person making sure everything runs smoothly.

This isn't a role for someone who simply passes information between departments or tells a customer, "I'll speak to someone who deals with that and come back to you."

They want someone who knows signage, understands manufacturing, can make decisions and gets things done.

The Opportunity

You'll be joining a specialist signage manufacturer with in-house design, fabrication, print and production capabilities, delivering signage and branding solutions for national retailers.

The business handles everything from illuminated signage, fabricated letters and retail fascias through to large format graphics and complete multi-site signage rollouts.

With three significant new retail accounts coming into the business, you'll have the opportunity to take ownership of some fantastic projects, working directly with major national brands.

You'll be based on-site, close to the manufacturing operation, allowing you to stay involved in every stage of production and ensure projects are delivered to the highest standards.

What Will You Be Doing?

• Taking complete ownership of key national retail accounts, acting as their main point of contact.
• Managing customer enquiries, understanding requirements and developing project briefs.
• Working closely with the design team to ensure concepts, specifications and technical drawings are accurate.
• Coordinating projects through estimating, manufacturing, production and installation.
• Managing multiple projects and national rollout programmes simultaneously.
• Keeping a close eye on production, checking quality and ensuring everything is progressing as planned.
• Liaising directly with production teams to resolve issues quickly and efficiently.
• Managing timelines, budgets, installation schedules and customer expectations.
• Identifying potential problems before they become issues and taking responsibility for finding solutions.
• Building excellent relationships with customers and becoming someone they genuinely enjoy working with.
• Ensuring every project is delivered on time, to specification and to the standard the customer expects.

What Am I Looking For?

First and foremost, you MUST have a solid background in signage manufacturing.

You'll need to understand the entire process, not just how to manage a project on a spreadsheet.

Experience across fabricated signage, illuminated signs, retail fascias, large format graphics and multi-site retail rollouts would be particularly attractive.

You'll also need to be someone who is comfortable getting involved in the detail, speaking with production teams, checking work and making sure everything is right before it leaves the building.

Personality is just as important as experience!

My client wants someone who is:

• Confident and personable – someone who can build relationships naturally and communicate with people at every level.
• Full of personality – friendly, engaging, upbeat and someone who brings a bit of energy to the team.
• Hands-on – happy to get involved on the production floor and take responsibility for getting things done.
• Technically knowledgeable – understands signage manufacturing processes, materials and installation requirements.
• Highly organised – capable of managing several projects and deadlines without losing sight of the detail.
• Proactive and solutions-focused – someone who spots problems, makes decisions and gets them resolved.
• Commercially aware – understands costs, budgets and the importance of protecting margins while delivering great customer service.

Above all, they want someone who can take charge, think for themselves and build genuine confidence with customers.  You won't need to know every answer immediately, but you will need the experience and initiative to find solutions and keep projects moving.

If you're an experienced signage Account Manager or Project Manager who loves being hands-on, enjoys building customer relationships and has the personality to match, I'd love to hear from you.

Ref: 1756570