Customer Service Advisor - Automotive
- by FFR Automotive
- Location Milton Keynes, Buckinghamshire, UK
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Salary
£21,000 - £23,000 / year
1343 days ago
Job Description:
THE ROLE: Customer Service Advisor
THE PRODUCT: Automotive Products
THE SALARY PACKAGE: Up to £23,000 Basic + Bonus + Benefits
WHERE: Milton Keynes
THE COMPANY:
One of the biggest e-commerce suppliers of automotive parts and products are growing the team internally and are on the lookout for a new customer service representative
THE ROLE OF A CUSTOMER SERVICE ADVISOR:
As a customer service advisor, you will be on the frontline for customer queries. These mainly take the form of order enquiries or fitment compatibility. You will have a number of responsibilities within the business which will include:
- Answering customer enquiries over phone and email
- Inputting orders
- General administration
- Ensure listings and inventory is up to date
This is a small but growing business that has the right plans for the right individual.
EXPERIENCE IDEALLY REQUIRED FOR A CUSTOMER SERVICE ADVISOR:
Although coming from an automotive background would be beneficial, it is not necessarily required although a base understanding or passion of cars, is.
This role would suit someone who is comfortable dealing with a fast paced environment and communicating with customers who both phone in and email queries.
THE CONSULTANT RESPONSIBLE FOR THIS VACANCY IS: DAVID JOBIN
FOR FURTHER AFTERMARKET VACANCIES: Please visit our website and follow us on LinkedIN and Facebook.
WE OPERATE A REFERRAL BONUS SCHEME: If you feel that this vacancy is not suitable for you or that, we would like to offer you the opportunity to recommend someone to us and earn a referral bonus in gift vouchers of your choice
Please note: we can only offer a referral bonus on candidates that are successfully placed in a new position. You will be posted your vouchers by first class recorded delivery the day that your recommended candidate passes their probationary period.
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Job Type
Permanent, Full Time
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Additional Salary Info
+ Benefits
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Work Authorisation
United Kingdom
- Industry Sector Customer Services
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Years Experience
Less than 1 year
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Career Level
Not Provided
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Educational level
Some Secondary School Coursework