Customer Service Advisor
- by Matchtech
- Location Farnborough, UK
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Salary
£12.96 / hour
1240 days ago
Job Description:
Location- Farnborough
Contract length- 12 months
Hours- Monday to Friday 9am- 5:15pm
Rate - £12.96ph
Job Spec:
- Administering Group Employee Vehicle related Operational activities, HR activities such as GSCO processes, Salary deductions, Fuel Cards & Driver Licence checking.
- Liaise with external suppliers and partners to ensure continuity of service. Administration of specific GCS projects in addition to daily Operational activities.
- Responsible for delivering positive weekly & monthly KPI's for Group Car Schemes.
- Build and maintain relationships with internal/external customers and suppliers to ensure an optimised level of service delivery and cost reduction.
- Ensure high accuracy and quality of work whilst identifying potential opportunities for process improvements that enhance our customer service offering.
Personal Spec:
- Proven, relevant experience in a telephone based sales or customer service role is essential. Additional experience gained in the Automotive or Financial Services industry is desirable.
- Capable of positive negotiation with a sales through service attitude and proficient telephony skills.
- Well-developed analytical and information gathering experience as well as possessing a good commercial awareness and an entrepreneurial spirit.
- Effective, proactive communicator and inspirational, collaborative team member; able to prioritise and ensure deadlines are met through effective time management.
- Passionate about what you do and about delivering an outstanding level of customer service for both internal and external customers.
- Great eye for detail with sound knowledge of all Microsoft Office packages.
Matchtech acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc.
Gattaca Plc provides support services to Matchtech and may assist with processing your application.
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Job Type
Contract, Full Time
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Work Authorisation
No
- Industry Sector Other