A Brokerage Assistant is required for my client based in Central Oxford.

The role will be remote working and IT equipment can be delivered to the successful candidate if necessary.

You must have a DBS, a minimum of 2 years administration experience and front line customer service experience.

The postholder will support advice, sourcing and establishing person-centred, high-quality and cost effect care and support packages for individuals. Day-to-day brokerage activities include receiving referrals, identifying options, sourcing, negotiating and contracting arrangements. 

Main Duties:

• To support brokerage activities to identify, source and establish effective care and support arrangements for children and adults, working with operational services, providers and service users.
• To assist Brokerage Officers and Brokerage Managers in compiling and providing accurate and accessible information and advice for service users and their families in order to inform their care and support decisions.
• To collect, maintain and analyse data on placement usage, availability, costs and market capacity to support insight and monitoring of placement options for the Brokerage function.
• To support the sourcing of required care and support services to meet the needs and preferences of individuals, as requested by Brokerage Officers and Managers.
• To provide administration, meeting co-ordination, document preparation and other activities required to enable timely, effective and compliant decision making for care and support arrangements.
• To liaise with operational services and providers on options, progress and decisions on care and support arrangements, supporting Brokerage Officers and Managers to keep stakeholders informed.
• To support a person-centred approach by creating and maintaining records of outcomes, needs and preferences to inform care and support packages.

Essential Criteria:

• A degree level or equivalent qualification or relevant professional experience commensurate with the role
• Understanding of the purpose, activities and approaches of brokerage and sourcing care and support packages.
• Ability to gather and analyse data on needs, services and performance using a range of sources to support effective brokerage.
• Experienced user of Microsoft Word, Excel, Powerpoint, other applications and systems to support brokerage of care and support packages.
• Broad knowledge of the purpose, policies and key legislation in relation to adults and/or children’s services.
• Ability to communicate effectively, build strong relationships and work flexibly with a wide range of stakeholders.
• Ability to work under pressure in a complex, fast-paced and changing environment, prioritising effectively in order to deliver responsibilities. 

For more information and full job description please send your CV to the email address below.