Do you understand the importance of the customer journey?

Are you passionate about all things hair and beauty and connecting with your tribe?

We are a cool, fast-growing Afro-Caribbean textured hair extensions brand and believe that building black female owned businesses is important.

Working alongside the Chief Marketing Officer within a busy, multi-tasking team, you will lead the delivery, optimization and reporting of our creative email marketing campaigns.

The ideal CRM Manager will have experience working with a product business, knowledge and experience of CRM and e-mail marketing, providing the very best customer experience and journey.

You will take control on the delivery of all email campaigns, performance metrics & ROI whilst also developing the email marketing database and drive for new sales.

Commercially savvy, you consider yourself a confident VIP, you might even say G.O.A.T. and you are keen to empower others within our advocacy tribe and sisterhood programme.

Experience with Klaviyo would be a plus.

There is plenty of room to make a difference and make Everyday Matter. We believe in empowering our employees and advocates.

If you are customer-obsessed and data driven, and think you can bring your analytical thinking to the role and wider team, please apply now!