Resource Scheduler/Planner

Location: London and Home Counties

The company has over 30 years of industry experience leading them to be one of the industry’s most recognised specialists who can provide both a centre of excellence laboratory and field based technical and pioneering solutions to issues faced whilst working with water services.

Due to continued growth in the South East market, they are recruiting and are keen to meet with experienced resource schedulers/planners within the water industry.

Key duties and responsibilities:

• Scheduling of PPM contract works to ensure all task are completed within the set time frame, required information is take taken from relevant internal sources.
• On a regular basis you will support the Southern Ops Manager in scheduling one-off orders and informing/offering dates to account managers.
• On successful scheduling all internal portals (ie CRM) will be updated to reflect progress
• Planning each operations team members jobs for the day to meet deadlines - various sites including reactive works
• Act as a point of contact and escalation for the engineers on site.
• Liaising with our sales team and customers to confirm bookings for works and provide an efficient service.
• Keeping the schedule up to date and carry out weekly checks.
• Be able to evidence the ability to plan effectively, prioritize and meet deadlines.
• Be able to stay calm under pressure and respond to any operational shortfalls in manning for sites, and action as a priority to cover gap shortages.
• Liaise with the Southern Operations Manager regarding any resource issues
• Co-ordinating time for training and development of the team.
• You should have good communication skills, and be able to work alone as well as part of a team
• Be able to evidence the ability to plan effectively, prioritize and meet deadlines.
• Be able to stay calm under pressure and respond to any operational shortfalls in manning for sites, and action as a priority to cover gap shortages.
• Liaise with the Southern Operations Manager regarding any resource issues