Import & Export Coordinator

• Manage daily invoicing and shipping products after Sales Service to destinations worldwide
• Prepare all export/import documentation for global shipments
• Responsible for managing and measuring end to end deliveries
• Create customer invoices and supplementary shipping documents (consular legalizations, CITES permits, Certs of origin etc.)
• Daily coordination of global shipments with intercompany customer service units in different global time zones
• Communicate with government departments on export/import control procedures.
• Communicate with freight forwarders and other external stakeholders
• Primary contact point for customer-related warehouse and transportation critical issues
• Work directly with the transportation teams and service providers to confirm the order is moving through the supply chain within expected and communicated lead times.
• Demonstrates urgency to resolve issues with internal and external customers

Qualifications:

• 2-3 years professional experience in an administrative role
• Knowledge of export & invoicing would be a plus
• Experience in freight forwarding would be a plus
• Proficient MS Office user and SAP an advantage
• Fluent in English
• Good professional knowledge of Incoterms
• Sound decision making and organizational skills
• High degree of flexibility, with the ability to work effectively as part of a team or independently
• High level of initiative and problem solving capabilities and be multi task oriented with the ability to respond to changing priorities
• Commercially aware with a clear focus on driving excellent financial & commercial performance
• Commitment to providing an excellent service to all customers
• Excellent communication skills both written and verbal