An excellent opportunity for Repairs Coordinator to join this leading Estate Agent name in their Harborne office. This exceptional brand has a highly established lettings business which is continually growing through acquisition. Due to the growth within the business my client now has a dedicated Repairs divisions and are looking for an additional Repairs Coordinator to join this team.
The successful Repairs Coordinator will be experienced within a phone based, customer service role, ideally working within a repairs or breakdown style role. You must be presentable, a good communicator, able to use your initiative and questioning skills to ascertain the tenant needs and coordinate the appropriate contractor to resolve the issues at hand.
The Repairs Coordinator will have had previous experience working within an office environment, ideally within a similar phone orientate, customer support role.
This role will include all aspects of Repairs Coordination including, assessing the problem the tenant needs resolving, reassuring the tent the problem is in hand and will be dealt with swiftly, obtaining quotes from the approved contractor list, liaising with landlords to gain authorisation and issue works order to the successful contractor. The Repairs Coordinator will be handling multiple caseloads and therefore must be able to handle a varied workload efficiently whilst maintaining excellent service levels at all time.
Repairs Coordinator – Experience Needed
- Previous Customer Support, repairs or service experience is essential
- You will be a strong communicator with excellent inter-personal skills
- You will have solid IT skills and be technology savvy
- Excellent organisation skills and punctuality are paramount
Repairs Coordinator – Benefits
- A basic salary of up to 22k
- Only 1 in 3 Saturdays
- 5 day working week
- Pension & Childcare Vouchers Scheme
- Excellent entry level opportunity into residential Estate Agency
This is a great opportunity for a passionate Property Manager eager to take the next step in their career.
Magnus James is a specialist recruiter for the property industry and covers the following areas, New Homes, Residential Lettings, Estate Agents, Property Management and Block Management.
In order to discuss this vacancy and all other vacancies that we have in the property sector, please contact Magnus James on 01285 861896
Permanent, Full Time
Additional Salary Info
Basic up to £22,000
- Industry Sector Property