Are you looking for an exciting, innovative way to develop your career and learn new skills?

If so, HMRC’s award-winning Surge and Rapid Response Team (SRRT) are looking for positive, flexible and highly motivated Team Leaders.

SRRT is an innovative and unique team, providing rapid and planned response to support the Civil Service in times of emergency, crisis or unusually high peaks in work.

Based in HMRC, you and your team could be deployed locally or to other parts of the UK and in some circumstances deployed internationally to support other government departments abroad.

Our work is varied in type, practice, and location. From working with the Home Office’s Border Force, to telephony work in the Department for Work and Pensions, to supporting UK citizens in the wake of major international incidents with the Foreign and Commonwealth Office. It’s safe to say boredom isn’t a word in the SRRT vocabulary.

• leading a team of up to 10 graduates and apprentices, with responsibility for health and safety, equality and diversity, wellbeing and performance.
• providing support to your team of apprentices throughout the duration of their apprenticeship journey and deployments
• supporting your manager in the delivery of staff placements to other government departments
• work with colleagues to identify resource for work items, assure quality, fairness and progress against plans
• ensuring risks and issues are identified and remedial action is taken
• promote and foster a continuous improvement ethos throughout the team.
• maintain a culture that is committed to equal opportunities and challenge any behaviours that do not adhere to Civil Service standards

We operate a 5 out of 7 working pattern. This means you will be expected to work five out of seven days, covering various working patterns, usually 37 hours per week.

In order to be successful in SRRT, you’ll be:

• an excellent communicator with a high standard of customer service skills
• highly motivated and able to work with minimum supervision
• a positive thinker
• able to solve problems
• able to work in a dynamic environment, with the flexibility to move quickly between tasks and possibly locations

Apply here to be taken through to the Civil Service Jobs website. There you'll be able to view the full job description and start the application process.