• 25 days annual leave plus Bank Holidays
• Additional day off for volunteering
• Length of service holiday accrual scheme - 5 extra days upon commencement of the 5th year of service and 1 extra day per year thereafter, up to 35 days per year in total
• Holiday trading scheme (buy or sell up to 5 days)
• Discretionary bonus scheme based on company and personal performance (50% of bonus is based on company performance and 50% on achievement of personal goals)
• Company sick pay & Income protection
• Salary Sacrifice Pension scheme with AVIVA (Defined Contribution Personal Pension Scheme– employer up to 6% minimum employee contribution 3%)
• Medical & international travel insurance cover with AXA PPP
• Life insurance (4xsalary)
• Subsidised gym membership (company contributes £20 per month to the cost of any gym membership for Swindon based staff)
• Enhanced maternity and paternity pay
• Employee referral scheme (payment if you refer a new member of staff once they have passed probation)
• Interest free travel loan
• Cycle to Work scheme
• Monthly office massage (Covid permitting)
• Employee Assistance Program (24/7 confidential advice)
• PPS Plus employee saving platform (discounts on a wide variety of retailers)
• Complimentary office refreshments
• Social events including: monthly socials, monthly office breakfast, summer and winter staff parties, wellbeing initiatives, tickets to selected sport/corporate events (Covid permitting)

Ensure the integrity and security of our client’s operational financial processes, and ensure that the company does not suffer any financial loss, by following defined BAU procedures.

1. Full management of regulatory data and reporting in line with legal requirements – strictly adhering to associated timeframes - including but not limited to: collation, analysis, tracking, formatting, validation, escalation and status reporting
2. Be the single point of contact for the above, managing the requirements both internally and externally
3. Creation and maintenance of clear and concise process documentation
4. Precise record keeping at an auditable level
5. Support relevant internal teams - those related to the primary role responsibility of data management alongside your core Operational team
6. Maintain full ownership, from open to close, on tickets, BAU processes and escalations, liaising with other teams as necessary. Proactively manage these items, to help manage expectations, and ensure completion within agreed timescales
7. Complete (and back-up cover) the admin and data-entry for key financial processes
8. Additional specific responsibilities to be defined and revised from time to time by your line manager as appropriate for the role

Required

Comfortable with basic mathematics

Able to follow defined procedures accurately and within strict SLA

Able to analyse existing procedures, looking for and suggesting improvements

Able to communicate effectively, both verbally and written

Competent in Microsoft Office Suite Applications, primarily Excel

Desired (non-essential – can be trained)

Familiarity with Service Desk or other Ticketing Tools

Familiarity with European Banking Networks (Faster Payments, SEPA)

Experience with data analytics/reporting tools

Familiarity with technical systems and protocols (SQL, Database, XML)