Customer Service Officer needed in South East London Paying  £13.02 per hr ref 5244470

Full time hours on a temporary basis

• To receive and manage customer calls; Raising support tickets, to enable tracking and resolution of customer repair, housing and rent requests

• Investigate and resolve customer complaints

• To provide regular, up to date information, support and advice, to C&C customers and colleagues alike.

• Liaise with housing and repairs colleagues, to ensure a timely and high quality service, to our residents

• Provide support, in any capacity, to Service Hub colleagues

• Administration of repairs/housing email inboxes

• Admin assistance to housing allocations department

If you are interested in the role, please email your CV to [email protected] quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared