Connecting Talent to opportunity

Connecting Talent to opportunity

Customer Service Advisor


Job Description:

Customer Service Advisor needed in Stoke on Trent.   

The rate is £11.50ph PAYE

This is a temporary role

The reference number is:                        5246006

The successful candidate will provide an efficient and effective telephone and face-to-face service specified for the Corporate Contact Centre and one-stop shop service.

They will provide an efficient, effective, empathetic and responsive service to the public and a commitment to customer care and service and be responsible for answering specific and general enquiries and giving advice to members of the public, other departments and outside agencies who contact the council on a basis of resolution at the first point of contact where appropriate or the detailed transfer of unresolved enquiries.

Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to [email protected] quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

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  • Job Type

    Contract, Full Time

  • Work Authorisation


  • Industry Sector Customer Services