Housing Options Officer (Remote) needed, £16.92ph PAYE - Reference: 17329

REMOTE WORKING BUT REQUIRED TO COME INTO THE OFFICE IN OXFORD FOR THE FIRST DAY FOR AN INDUCTION, TRAINING AND COLLECTION OF EQUIPMENT 

• To deliver a first-class customer orientated service to prevent homelessness which provides the customer with a suitable solution regarding their homelessness and housing issues.
• Acting as a first point of contact for asylum seekers, refugees or migrants who living or recently moved from asylum dispersal accommodation, you will be aware of the barriers and challenges and have a positive attitude to problem solve and overcome them to support customers.
• To take ownership in ensuring all housing options and upstream housing advice are explored in all cases to establish and maximise opportunities for preventing homelessness.
• To carry out the  statutory duties under homelessness legislations. Ensuring applications are taken and investigated appropriately under the terms of the Homelessness Reduction Act 2017, Housing Act 1996 part 7 as amended, Localism Act 2011,Code of Guidance, case law and the Client own policies.
• To be an effective member of the Housing Options Team, part of the wider Homelessness Prevention Team, as well as working collaboratively with colleagues across the department to support the objectives of the Housing Needs team; homelessness prevention, rapid rehousing and excellent customer outcomes.
• Provide a range of advice and assistance to customers, undertaking visits to take homeless applications and offer early intervention housing advice including translation services where appropriate, working closely with voluntary and community organisations to offer a joined up service to customers.

This is a Full role on a temporary contract basis.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to [email protected] quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

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